Setting Up Notifications and Alerts on OcuGate
At OcuGate, we prioritize your security and convenience. Our system is designed to keep you informed about the status of your gate through various notifications. This guide will help you understand the different categories of notifications OcuGate provides, including how to customize them to suit your needs.
Categories of Notifications
Left Open Notification
Action Notification
Error Notification
1. Left Open Notification
Stay aware of your gate's status with our Left Open Notification feature. If your gate remains open longer than the set time, OcuGate will alert you, ensuring your property's security is never compromised.
Time Settings: You can set this notification to trigger at different intervals: 2, 5, 10, 15, 20, 30 minutes, etc., depending on your preference.
Notification Types: Choose between push notifications directly to your mobile device or email notifications for a more detailed alert.
How to Set Up Left Open Notifications
Open the OcuGate app and navigate to the 'Settings' menu.
Select 'Notifications' and then 'Left Open Notification.'
Choose your preferred time interval and notification type (push, email, or both).
2. Action Notification
Receive real-time updates on gate activities with our Action Notification feature. Whether your gate is opened or closed, and by whom, you'll always be in the loop.
Notification Types: Opt for push notifications for instant updates or email notifications for an access log with detailed information.
How to Enable Action Notifications
In the OcuGate app, go to 'Settings' > 'Notifications.'
Tap on 'Action Notification.'
Select your notification preference (push, email, or both).
3. Error Notification
Error Notifications are crucial for prompt issue resolution. OcuGate alerts you to any operational errors, ensuring swift action can be taken to address them.
Common Errors: Notifications cover a range of errors, including network disconnection, reverse operation due to overcurrent, and other system errors.
Notification Types: Choose between push notifications for immediate alerts or email notifications for a comprehensive error report.
Setting Up Error Notifications
Access 'Settings' in your OcuGate app.
Go to 'Notifications' and select 'Error Notification.'
Specify your preference for receiving push or email notifications, or select both for maximum awareness.
In Summary
OcuGate's notification system is designed to keep you informed and your property secure. Customizing your notification preferences ensures you receive the right information at the right time, exactly how you want it. If you have any questions or need further assistance with setting up your notifications, please contact our support team.
For more information and support, visit our website or reach out directly at support@ocugate.com.
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